ORDER STATUS
  • Page updated 15 Jun 2009.

What this is.

  • This page is a link to an extract from our Sales Order Database.
  • This is to allow customers feedback on make-to-order items.

How it works.

  • You will be given an back order number in the format 12345 for each item not in stock.
  • If you do not have an order number yet - give us a day or two to create one and email it to you.
  • The list is updated within a few days of an order being created.
  • We hope to update this list every few days.
  • If we have told you that your order is been shipped from stock it will not appear on the list.
  • We hope to add 'Expected shipping date' soon.
  • Follow the link below and scroll down to the order number.

Status Meanings (Typical).

  • new = order received and processed but drawings and kit documents not prepared.
    • Note that orders may stay 'new' for some time as we have limited space for kitted orders.
  • on hold = undefined reason but may include customer payment or specification issues.
  • waiting for design = design change or process change in progress, new or special product.
    • Our design department is very busy on non transformer design work.
    • It may take some time for design queries to be resolved.
  • waiting for investigation = usually applies to rewinds or specials.
  • passed to production = drawings prepared and job released.
  • kitting in progress = parts being pulled from stock.
  • waiting for parts = we had insufficient stock of materials or components to complete this order.
  • kitted = all parts ready for initial production stages production, waiting for winding machine time.
  • winding = winding is in progress.
  • wound = winding completed waiting for laminating.
  • laminated = waiting for final assembly or test.
  • waiting for test = waiting for specialised testing. Test can occur at several stages in manufacture.
  • varnishing = going through the varnish and bake or curing process.
    • Varnish, curing and baking process can take several days.
  • waiting for inspection = all completed but in the inspection queue.
  • packing = being labelled and packed - waiting for shipment.
    • We normally ship once or twice a week.
  • shipped = it has left our site - after we confirm receipt (or about one week after shipment) it will be deleted.

© 2009 Variable Voltage Technology Ltd. Data Sheet Number DCW14787.